Asona Home Health, LLC Receives 2025 Best of Home Care® – Leader in Experience Award
July 15, 2025
FOR IMMEDIATE RELEASE
Media Contact: Becky Bole
Phone: 989-546-4269
Email asona@charter.net
Asona Home Health, LLC Receives 2025 Best of Home Care® – Leader in Experience Award
Asona Home Health, LLC] announced today that it received the distinguished 2025 Best of Home Care® –Leader in Experience Award from Activated Insights, formerly Home Care Pulse, the leading firm in experience management for post-acute care. The Leader in Experience Award is the highest recognition awarded by Activated Insights and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, Asona Home Health, LLC is now recognized among the top 10% of home care providers participating in the nationwide Activated Insights Experience Management program.
This accomplishment demonstrates Asona’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Asona’s clients and caregivers were interviewed each month by Activated Insights. Over a 12-month period, Asona Home Health, LLC received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Activated Insights, the Asona management team set goals to reach the highest level of Experience possible.
This award means a lot to us. We work hard to provide excellent service to our clients. They count on us to be there for them. We are also very proud of our caregivers. We work together with them as a team. We care about them as people. That’s why we have a retention rate well above the industry average. Once a relationship is established, our caregivers stick with their clients. We consider this award an important benchmark. It’s proof that we walk the walk. Rick Bole, Director/Owner.
The Best of Home Care® – Leader in Experience Award highlights the top-performing home care businesses in the nation. Activated Insights believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Activated Insights, our mission is to help post-acute care businesses create an experience that goes beyond client and caregiver expectations; ultimately improving outcomes for all stakeholders in the care continuum,” says Bud Meadows, Chief Executive Officer of Activated Insights. “When we see agencies like Asona Home Health that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Asona Home Health has worked extremely hard to prioritize high-quality care and employment, relationships and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
To find out more about Asona Home Health, LLC’s commitment to experience, please visit www.asonahomehealth.com or call 989-546-4269
About Asona Home Health, LLC
Founded in 2005. Asona’s mission is to help our consumers maintain the highest possible quality of life.
Through Asona Home Health services, a person can live a full, independent and dignified life safely in the comfort of their own home.
About Activated Insights
Activated Insights enables long-term care and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of home-based care, senior living, to post-acute care. For more information, visit: https://activatedinsights.com/.